Virtuoso Hotels: Confirmed Upgrade at Booking 2024

Virtuoso Hotels: Confirmed Upgrade at Booking 2024


12/31/23 Update: Added limited time offers for select Four Seasons hotels and Langham hotels.

Which Virtuoso Hotels Confirm an Upgrade at Booking in 2024? One of the top requests we receive from TravelSort clients is for a confirmed upgrade at booking. Most hotels only provide an upgrade at check-in, if one is available, but there are some hotels that will confirm a one category upgrade at the time of booking, if the next category is available at the time the reservation is made. There are also a few hotel preferred partner programs (Peninsula PenClub, Hyatt Prive, Shangri-La Luxury Circle, and Oetker Pearl Partner) that provide a confirmed upgrade at time of booking, which we note below.

Here are the Virtuoso hotels that upgrade at time of booking for 2024 stays:

North America (Canada, U.S., Mexico)

  • Alila Ventana Big Sur
  • Carmel Valley Ranch, California
  • Fairmont Miramar, Santa Monica (select categories)
  • The Fifth Avenue Hotel, NYC
  • The Halekulani, Waikiki, Hawaii (select categories)
  • The Mark, NYC (room to room, suite to suite)
  • Montage Deer Valley (view category for hotel rooms and suites only; residence upgrades upon arrival, subject to availability)
  • Montage Laguna Beach, California (view upgrade at time of booking for Ocean Coastal and higher categories)
  • Montage Palmetto Bluff, South Carolina
  • Pendry West Hollywood (excludes suites)
  • Presidente InterContinental Cozumel Resort & Spa, Mexico (Pool View Room up to Reef Room, suites excluded)
  • The Ritz-Carlton Philadelphia
  • Shangri-La Vancouver (up to Executive Balcony King Room)
  • Waldorf Astoria Monarch Beach Resort, Dana Point, CA
Montage Deer Valley
Montage Deer Valley


Central and South America

  • Alvear Palace Hotel, Buenos Aires (excludes Grand and Lounge Suites
  • Faena Hotel Buenos Aires
  • Four Seasons Buenos Aires
  • Grand Hyatt Rio de Janeiro
  • Hotel Punta Islita, Costa Rica (villas excluded)
  • Park Hyatt Mendoza (Park to Andes category)
  • Txai Resort Itacare, Brazil
Four-Seasons Buenos Aires



  • Borgo dei Conti Resort, Perugia, Italy (closed for renovations until March 2024)
  • Le Bristol Paris (when booking Deluxe Double up to Junior Suite)
  • Carlton Cannes
  • The Carlton Tower Jumeirah, London ( for Superior and Deluxe rooms. All other room categories will be confirmed 72 hours prior to arrival, subject to availability)
  • Chateau Saint Martin & Spa, Vence, France, Oetker Collection
  • Grand Hotel des Bains Kempinski St. Moritz, Switzerland (upgrades from Tower Suite to Presidential Suite are excluded)
  • Grand Hotel Kempinski Riga
  • Hotel Adlon Kempinski Berlin
  • Hotel Barriere Le Normandy Deauville
  • Hotel Bayerischer Hof, Munich
  • Hotel Chais Monnet, Cognac, France
  • InterContinental London Park Lane
  • InterContinental Marseille, Hotel Dieu
  • InterContinental Paris Le Grand (Cosy to Classic only; other upgrades based on availability on arrival)
  • The K Club, Kildare, Ireland (when reserving a Deluxe Room or higher category)
  • Kempinski Hotel Corvinus Budapest
  • Kempinski Palace Portoroz, Slovenia
  • Palais Coburg Residenz, Austria (subject to availability during festive season)
  • Park Hyatt Paris-Vendome
  • Regent Berlin
  • Ritz Paris
  • Le Royal Monceau Raffles Paris
  • Sina Brufani, Perugia, Italy
  • Sofitel Legend The Grand Amsterdam
  • Steigenberger Icon Wiltcher's, Brussels
  • Waldorf Astoria Berlin


Turkey, Middle East, Africa

  • Raffles Istanbul
  • Shangri-La Bosphorus, Istanbul
  • The St. Regis Istanbul
Raffles Istanbul



  • Ananda in the Himalayas, India (upgrade to a Deluxe Valley View Room from Palace View Room at time of booking)
  • Anantara Golden Triangle Elephant Camp, Chiang Rai, Thailand (upgrade at time of booking from 3 Country Deluxe Room to 3 Country Suite, except during peak holiday period)
  • Beijing Hotel NUO
  • Buahan, a Banyan Tree Escape, Bali
  • The Capitol Kempinski Hotel Singapore
  • The Fullerton Bay Hotel
  • The Fullerton Hotel Singapore (up to Esplanade Room only)
  • InterContinental Danang Sun Peninsula Resort
  • Island Shangri-La, Hong Kong (excludes suites)
  • Kimpton Maa-Lai Bangkok
  • The Landmark Mandarin Oriental Hong Kong (Upgrade not applicable for L600 Executive Room & suites categories)
  • The Mandarin Oriental Singapore  (selected rooms)
  • Park Hyatt Maldives Hadahaa
  • Park Hyatt Siem Reap, Cambodia
  • The Peninsula Beijing
  • The PuLi Hotel and Spa Shanghai (not applicable to any twin bed room categories)
  • The PuXuan Hotel and Spa, Beijing
  • Raffles Grand Hotel d'Angkor, Siem Reap, Cambodia
  • Raffles Makati, Philippines
  • The Ritz-Carlton Millenia Singapore
  • Shangri-La Hotel, Ulaanbaatar, Mongolia
  • Taj Palace, New Delhi
Park Hyatt Maldives


Australia, New Zealand, and Pacific Islands

  • InterContinental Fiji Golf Resort & Spa
  • Shangri-La Hotel Sydney (not valid over certain peak holiday dates)
  • SO / Auckland
  • Sofitel Sydney Darling Harbour
Shangri-La Sydney


Hyatt Prive, Shangri-La Luxury Circle, and Oetker Collection are luxury hotel programs that provide a confirmed upgrade at time of booking:

  • Shangri-La Luxury Circle confirms an upgrade at time of booking, for select room categories only (note there are no room to suite confirmed upgrades, and no upgrades from regular rooms to Horizon Club rooms)
  • Hyatt Prive can confirm an upgrade within 24 hours of TravelSort making the request, but this is not guaranteed; it does depend on whether the hotel anticipates high occupancy during the stay dates.
  • Oetker Collection confirms one category room to room or suite to suite upgrades at time of booking, if the next category is available when booking.
  • There are also exclusive Four Seasons Preferred Partner confirmed upgrade offers for select hotels and resorts, for example the following Four Seasons hotels and resorts have guaranteed upgrade offers for 2024, and the Preferred Partner benefits are also included.
  • Four Seasons Baku (stays until 4/30/24)
  • Four Seasons Beverly Wilshire, Los Angeles (guaranteed double upgrade for stays until 3/31/24)
  • Four Seasons Bora Bora (stays 1/6/24-3/24/24)
  • Four Seasons Chiang Mai (stays 3/1/24-10/31/24)
  • Four Seasons Costa Rica (Double room upgrade for select stay dates 2/1/24-12/15/24; Terraza King Rooms and Terraza Double Rooms will double upgrade to Cielo category King or Double) 
  • Four Seasons Denver (stays until 3/31/24)
  • Four Seasons Golden Triangle, Thailand (book by 3/31/24 for stays from 4/3/24 until 9/27/24)
  • Four Seasons Hampshire (stays 1/3/24-3/31/24)
  • Four Seasons Koh Samui (selected stay dates 5/3/24-6/30/24 and 9/1/24-12/15/24)
  • Four Seasons Los Angeles Beverly Hills (Double upgrade for stays until 12/30/24 when booking a Superior Balcony Room through Premier Balcony Room)
  • Four Seasons Mauritius (stays until 12/20/24 when booking an Island Garden Pool Villa accommodations category or above)
  • Four Seasons Nashville (stays until 1/31/24)
  • Four Seasons Rabat at Kasr Al Bahr (stays 6/1/24-9/30/24)
  • Four Seasons San Francisco (stays until 2/29/24)
  • Four Seasons Seychelles Desroches Island (select dates for stays until 10/1/24 when booking an Ocean-View Pool Villa, Beach Pool Villa or Sunset-View Pool Villa)
  • Four Seasons Suzhou (stay dates until 12/31/24)


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