Virtuoso Hotels: Confirmed Upgrade at Booking, 2022 (Updated)

Virtuoso Hotels: Confirmed Upgrade at Booking, 2022


Updated 8/4/22

Which Virtuoso Hotels Confirm an Upgrade at Booking in 2022? One of the top requests we receive from TravelSort clients is for a confirmed upgrade at booking. Most hotels only provide an upgrade at check-in, if one is available, but there are some hotels that will confirm a one category upgrade at the time of booking, if the next category is available at the time the reservation is made. There are also a few hotel preferred partner programs that upgrade at time of booking, which we note below.

Here are the Virtuoso hotels that upgrade at time of booking for 2022 stays:

North America (Canada, U.S., Mexico)

  • Alila Ventana Big Sur
  • Carmel Valley Ranch, California
  • The Dominick, New York
  • Fairmont Grand Del Mar (excludes suites)
  • Fairmont Miramar, Santa Monica (select categories)
  • The Halekulani, Waikiki, Hawaii (select categories)
  • Lotte Hotel, Seattle
  • The Mark, NYC
  • Montage Deer Valley (view category for hotel rooms and suites only; residence upgrades upon arrival, subject to availability)
  • Montage Laguna Beach, California (view upgrade at time of booking for Ocean Coastal and higher categories)
  • Pendry West Hollywood (excludes suites)
  • Presidente InterContinental Cozumel Resort & Spa, Mexico (Pool View Room up to Reef Room, suites excluded)
  • Shangri-La Vancouver (up to Executive Balcony King Room)
  • Waldorf Astoria Monarch Beach Resort, Dana Point, CA
Montage Deer Valley
Montage Deer Valley


Central and South America

  • Alvear Palace Hotel, Buenos Aires (excludes Grand and Lounge Suites
  • Faena Hotel Buenos Aires
  • Park Hyatt Mendoza (Park to Andes category)
  • Txai Resort Itacare, Brazil



  • Borgo dei Conti Resort, Perugia, Italy
  • Le Bristol Paris (when booking Deluxe Double up to Junior Suite)
  • The Carlton Tower Jumeirah, London ( for Superior and Deluxe rooms. All other room categories will be confirmed 72 hours prior to arrival, subject to availability)
  • Chateau Saint Martin & Spa, Vence, France, Oetker Collection
  • De L'Europe, Amsterdam (up to Junior Suite)
  • Grand Hotel Kempinski Vilnius, Lithuania
  • Grand Hotel des Bains Kempinski St. Moritz, Switzerland (upgrades from Tower Suite to Presidential Suite are excluded)
  • Hotel Adlon Kempinski Berlin
  • Hotel Barriere Le Normandy Deauville
  • Hotel Bayerischer Hof, Munich
  • Hotel Chais Monnet, Cognac, France
  • Hotel Lutetia, Paris (excludes One Bedroom Suite and higher categories)
  • Hotel Taschenbergpalais Kempinski Dresden
  • InterContinental Amstel Amsterdam
  • InterContinental London Park Lane
  • InterContinental Lyon, Hotel Dieu
  • InterContinental Marseille, Hotel Dieu
  • InterContinental Paris Le Grand (Classic to Superior only; other upgrades based on availability on arrival)
  • The K Club, Kildare, Ireland (when reserving a Deluxe Room or higher category)
  • Kempinski Hotel Corvinus Budapest
  • Kempinski Grand Hotel des Bains St. Moritz, Switzerland (excludes Tower Suite to Presidential Suite)
  • Kempinski Palace Portoroz, Slovenia
  • The Lausanne Palace, Switzerland (up to Junior Suite)
  • Palais Coburg Residenz, Austria (subject to availability during festive season)
  • Park Hyatt Paris-Vendome
  • Regent Berlin
  • Ritz Paris
  • Le Royal Monceau Raffles Paris
  • Sina Brufani, Perugia, Italy
  • Sofitel Legend The Grand Amsterdam
  • Steigenberger Wiltcher's, Brussels
  • Waldorf Astoria Berlin


Turkey, Middle East, Africa

  • Mount Nelson, A Belmond Hotel, Cape Town
  • Raffles Istanbul
  • Shangri-La Bosphorus, Istanbul
  • Shangri-La Qaryat Al Beri, Abu Dhabi
  • Tswalu Kalahari, Kalahari, South Africa
Mount Nelson, A Belmond Hotel in Cape Town, confirms a Virtuoso upgrade at time of booking.



  • Ananda in the Himalayas, India (upgrade to a Deluxe Valley View Room from Palace View Room at time of booking)
  • Anantara Golden Triangle Elephant Camp, Chiang Rai, Thailand (upgrade at time of booking from 3 Country Deluxe Room to 3 Country Suite, except during peak holiday period)
  • Anantara Layan Phuket Resort
  • Anantara Mai Khao Phuket Villas (Only applicable for Pool Villa to Lagoon Pool Villa and Lagoon Pool Villa to Sala Pool Villa, excludes 2 Bedroom Royal Villa)
  • Beijing Hotel NUO
  • The Capitol Kempinski Hotel Singapore
  • Four Seasons Kyoto
  • The Fullerton Bay Hotel Singapore
  • The Fullerton Hotel Singapore (up to Esplanade Room only)
  • InterContinental Danang Sun Peninsula Resort
  • Island Shangri-La, Hong Kong (excludes suites)
  • Kimpton Maa-Lai Bangkok
  • The Landmark Mandarin Oriental Hong Kong (Upgrade not applicable for L600 Executive Room & suites categories)
  • The Mandarin Oriental Singapore  (excludes suites)
  • Park Hyatt Maldives Hadahaa
  • Park Hyatt Siem Reap, Cambodia
  • The Peninsula Beijing
  • The PuLi Hotel and Spa Shanghai (not applicable to any twin bed room categories)
  • The PuXuan Hotel and Spa, Beijing
  • Raffles Grand Hotel d'Angkor, Siem Reap, Cambodia
  • Raffles Makati, Philippines
  • The Ritz-Carlton Millenia Singapore
  • Shangri-La Hotel, Ulaanbaatar, Mongolia
  • Songtsam Linka Retreat Lhasa
  • The St. Regis Singapore
  • Taj Palace, New Delhi
The Fullerton Bay Singapore Hotel


Australia, New Zealand, and Pacific Islands

  • InterContinental Fiji Golf Resort & Spa
  • Lyall Hotel and Spa, Melbourne
  • Shangri-La Hotel Sydney (not valid over certain peak holiday dates)
  • SO / Auckland
  • Sofitel Sydney Darling Harbour
Shangri-La Sydney


Hyatt Prive, Shangri-La Luxury Circle, and Oetker Collection are luxury hotel programs that provide a confirmed upgrade at time of booking:

  • Shangri-La Luxury Circle confirms an upgrade at time of booking, for select room categories only (note there are no room to suite confirmed upgrades, and no upgrades from regular rooms to Horizon Club rooms)
  • Hyatt Prive can confirm an upgrade within 24 hours of TravelSort making the request, but this is not guaranteed; it does depend on whether the hotel anticipates high occupancy during the stay dates.
  • Oetker Collection confirms one category room to room or suite to suite upgrades at time of booking, if the next category is available when booking.
  • There are also regular Four Seasons Preferred Partner confirmed upgrade offers for select hotels and resorts, for example the following Four Seasons hotels and resorts have guaranteed upgrade offers during part of 2022:
  • Four Seasons Bali at Jimbaran Bay
  • Four Seasons Bali at Sayan
  • Four Seasons Chiang Mai
  • Four Seasons Dubai at Jumeirah Beach
  • Four Seasons Golden Triangle, Thailand
  • Four Seasons Hoi An, Vietnam
  • Four Seasons Koh Samui
  • Four Seasons Lanai
  • Four Seasons Langkawi
  • Four Seasons London at Park Lane
  • Four Seasons London at Ten Trinity Square
  • Four Seasons Maldives at Kuda Huraa

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