Customer Service
Dear Virgin America: You’re 0/3. Let First Class Pre-Order Meals
Virgin America Has Some Catching Up To Do with its First Class. Not only […]
Customer Service
Customer Service
Why is Airline Customer Service Worse Than Hotel Customer Service?
. Why is Airline Customer Service Worse Than Hotel Customer Service? TravelSort reader Craig writes […]
Customer Service
Flying Delta? “We’re Gonna Be in a Viral Clip!”
Recently I was flying from San Francisco to LAX, a short flight, on a […]
Customer Service
A Reprieve From Rudeness: Calling The Peninsula Hotels
It’s been a crazy day, and not just with work. While New York […]
Customer Service
American Airlines: “Preferred” Seat Doesn’t Work But No Refund of Fee
American Airlines will NOT refund your seat selection fee, even if your seat doesn’t work. […]