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Customer Service

Customer Service

Who Gets the Best Service on Airlines?

September 9, 2014 0

Which passengers get the best service on airlines? Can it depend on ethnicity, gender, language? […]

Customer Service

Hertz Overbooking: Why Hertz Must Die

August 24, 2014 0

Last week Hertz Global Holdings, Inc. lowered their guidance on their financial estimates for the […]

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How to Complain to a Hotel

July 30, 2014 0

  How do you complain to a hotel to remedy a room problem or service […]

Customer Service

United Economy Plus Refund and Goodwill Miles for Downgrade

November 6, 2013 0

  Get an United Economy Plus refund and possible goodwill MileagePlus miles if you pay […]

Customer Service

Does Twitter Work for Customer Service?

October 21, 2011 0

Does Twitter actually work for customer service? Certainly, sometimes it works beautifully. Ben Schlappig, in […]

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Recent Posts

  • Lincoln Center’s THE GREEN Anchors Restart Stages, NYC
  • Guess the Tropical Resort: Modern and Chic
  • Maui Will Require Second COVID-19 Test on Arrival
  • Which Countries are Open if You’re Vaccinated Against COVID-19
  • Updated: Tahiti, French Polynesia to Reopen May 1, 2021
  • Bhutan Beats Israel COVID Vaccination Rate in 2 Weeks
  • Hawaii: How a Vaccine Passport Will Work
  • Guess the Luxury Resort: Refreshed Paradise
  • Guess the Beach Resort: Local Charm, Great Tennis
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  • Guess the Resort: Modern Luxury, Tropical Flavors
  • Quick Take: United Polaris 767-300ER to Hawaii
  • Hawaii Safe Travels Program Tips
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