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Dear Virgin America: You’re 0/3. Let First Class Pre-Order Meals

October 12, 2017 0

  Virgin America Has Some Catching Up To Do with its First Class. Not only […]

Customer Service

Why is Airline Customer Service Worse Than Hotel Customer Service?

October 2, 2017 0

. Why is Airline Customer Service Worse Than Hotel Customer Service? TravelSort reader Craig writes […]

Customer Service

Flying Delta? “We’re Gonna Be in a Viral Clip!”

August 25, 2017 0

  Recently I was flying from San Francisco to LAX, a short flight, on a […]

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A Reprieve From Rudeness: Calling The Peninsula Hotels

February 22, 2017 0

    It’s been a crazy day, and not just with work. While New York […]

Customer Service

American Airlines: “Preferred” Seat Doesn’t Work But No Refund of Fee

June 29, 2015 0

American Airlines will NOT refund your seat selection fee, even if your seat doesn’t work. […]

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