This Alitalia Lounge JFK Review is part of a new trip report. You can also read all of our airport lounge reviews.
Alitalia JFK Lounge Location, Access and Hours
The Casa Alitalia New York JFK Lounge is located at Terminal 1, after security. After clearing security, turn right. The lounge entrance is located by Gate 3 and is open daily from 9am-00:45.
The following passengers have access:
- Alitalia Business Class passengers (no guest permitted)
- SkyTeam Business Class passengers (no guest permitted)
- Etihad Guest Exclusive/Platinum or Gold Members with an Alitalia or Etihad boarding pass (1 guest)
- Virgin Australia Velocity Platinum or Gold Members with an Alitalia boarding pass (1 guest)
Also note that as of March 2020, for those flying JAL First Class or JAL Business Class, who would normally have access to the Lufthansa Senator Lounge and Lufthansa Business Lounge, respectively, the Alitalia Lounge is the lounge being used. The Lufthansa lounges in Terminal 1 are closed until further notice: “Due to the decline in demand caused by the spread of the coronavirus/COVID-19, the Lufthansa lounge in JFK will be temporarily closed.” Presumably when the Lufthansa JFK lounges reopen JAL passengers will again use those lounges instead of the Alitalia lounge.
Alitalia Lounge Amenities
The Alitalia Lounge is one large room, and to accommodate the number of guests, there seemed to be an overabundance of furniture that made it feel cramped.
While solar shades were partly down to reduce glare, there was still a good view of the tarmac, and we saw both a Korean Airlines aircraft and a JAL 777 park at nearby gates.
There were slips of paper with the WiFi password; during our morning visit, WiFi worked well.
There's no shower room, and the bathroom was basic but clean enough. The women's restroom had one stall that was out of order, so only two working stalls, instead of the usual three.
Alitalia Lounge JFK Food and Drink
The lounge snack area had a good assortment of soft drinks. Wines, spirits, coffee and tea were also available.
There were also sandwiches in another chilled case. Choices included Fresh Mozzarella and Tomato, Smoked Salmon and Tomato, Buffalo Chicken, Ham, and one or two others.
Packaged dry snacks such as Goldfish crackers, Lays potato chips, Milano cookies, Oreos, and instant noodle soups were also available:
Alitalia Lounge Service
Because JAL is currently using the lounge for its passengers, we were greeted by a JAL staffer. She was much more polite and helpful than the Alitalia staffer whom we interacted with, when I had questions about a potential allergen in the food.
The Alitalia JFK Lounge in Terminal 1 is nothing to write home about, but is still an improvement over waiting in the gate area. WiFi worked well, and there are window seats with a great view of the tarmac, for plane spotting.
Since the lounge is one big room, there isn't any noise isolation to speak of, so a single loud visitor, child or otherwise, can mean a less than relaxing visit.
The best of the food options were the sandwiches in the chilled case; the smoked salmon with tomato on multi-grain bread was decent.
If you've visited the Alitalia Lounge at JFK Terminal 1, what was your experience?
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