Review: Sofitel Auckland Viaduct Harbour, New Zealand

Review: Sofitel Auckland Viaduct Harbour, New Zealand


This Sofitel Auckland Viaduct Harbour review is from a recent trip to New Zealand. For prior posts in the trip report please see:

Review: American Airlines 767-300 Business Class

Review: CitizenM Paris Charles de Gaulle Airport Hotel

Le Cinq Restaurant Review, Four Seasons George V Paris

Review: Sofitel London Heathrow Airport Hotel Luxury Room and Club Lounge

Review: Emirates Lounge London Heathrow Terminal 3

Review: Qantas First Class A380 London to Dubai

Review: Emirates First Class Lounge Dubai DXB

Review: Qantas First Class A380 Dubai to Melbourne, Australia

Review: Qantas International Business Class Lounge, Melbourne


TravelSort Clients enjoy these Sofitel STEP Program benefits when reserving the Sofitel Auckland Viaduct Harbour:

  • Upgrade of one category upon arrival, based on availability
  • Complimentary continental breakfast buffet for two daily
  • Complimentary High Speed Internet for all rates and room types
  • Welcome amenity
  • No walk policy for guaranteed bookings

Entrance, Sofitel Auckland Viaduct Harbour Review


Sofitel Auckland Viaduct Harbour Location and Check-In

The Sofitel Auckland is located in downtown Auckland right on the waterfront, about a 30 minute drive from the Auckland Airport. My husband had arrived the evening before, on his flight from Sydney, and had a quick check-in; and needless to say, when my son and I arrived at 5am, there was no line and we were quickly sent up to my husband's room. I was a little surprised that the front desk agent didn't even ask for any type of ID, but I soon got used to the fact that there are fewer security checks in New Zealand–for example, there isn't even security on many domestic flights within New Zealand (see 6 Reasons I Love New Zealand)


Lobby Flowers, Sofitel Auckland Review

Lobby Seating, Sofitel Auckland Review


Superior Room, Sofitel Auckland Viaduct Harbour

Superior Rooms are 376 square feet with a King or Queen bed; since we were just staying a few hours to have a nap prior to our domestic New Zealand flight later that day, I reserved a travel professional rate, although for clients paying a regular Superior Room rate, I'm able to guarantee an upgrade to a more spacious Luxury Room with King bed, which is 484 square feet.

Superior Room, Sofitel Auckland Review


One of my favorite things about Sofitel hotels is the Sofitel MyBed, which is as comfortable as Four Seasons, and more comfortable in my view than other luxury hotel brands. Air France has partnered with Sofitel to offer a version of the Sofitel MyBed in Air France La Premiere First Class.

Superior Room, Sofitel Auckland Review


The marble bathroom had just one sink, and the toilet was part of the bathroom and not in a separate chamber, so not as luxurious, say, as higher end Sofitel Legend properties such as the Sofitel Legend Metropole Hanoi

Review: Sofitel Auckland Superior Bathroom


There was a deep soaking tub and separate glass enclosed rain shower, with excellent water pressure:

Soaking Tub, Sofitel Auckland Review

Rain Shower, Sofitel Auckland Review


Bath products were the same as the Sofitel Legend Metropole: Les Notes de Lanvin.

Les Notes de Lanvin Bath Products, Sofitel Auckland Review


The room also had an honor bar and an espresso machine, though tea bags were just Dilmah. In general I'd like to see a better quality tea offered, such as Mighty Leaf or Mariage Freres.

Espresso Maker, Sofitel Auckland Review


Superior Rooms have city views, and ours faced some construction, although as we were there at night, it was quiet which was all we needed. For waterfront views, you'll need to either reserve a Luxury Room with Marina View, or reserve a Luxury Room with City Views with Sofitel STEP Program benefits for a potential upgrade, based on availability at check-in, to a Marina View.

View from Superior Room, Sofitel Auckland Review

Sofitel Auckland Viaduct Harbour Fitness Center and Pool

We didn't have time to use the indoor heated pool, but it was a nice size and temperature for lap swimming, and right next door is the fitness center.

Swimming Pool, Sofitel Auckland Review


Sofitel Auckland Breakfast at Lava Dining Restaurant

Lava Dining is the Sofitel Auckland's main restaurant, and since I'd book a breakfast inclusive rate, we enjoyed a full buffet breakfast there. Here are the breakfast menus:

Sofitel Auckland Breakfast Buffet Menu

Sofitel Auckland Breakfast Menu


The breakfast buffet was good, although not as extensive as at better Asian luxury hotels. There were fresh squeezed juices and fresh fruit as well as plain yogurt:

Fresh Squeezed Juices, Sofitel Auckland Breakfast

Fresh Fruit and Yogurt, Sofitel Auckland Breakfast


Fruit compotes such as rhubarb, which I enjoyed as a fairly unusual offering:

Fruit Compote, Sofitel Auckland Review


Breakfast pastries:

Breakfast Pastries, Sofitel Auckland Review


Smoked salmon and cold cuts:

Smoked Salmon and Cold Cuts, Sofitel Auckland Review


And we also were able to order eggs made to order, such as scrambled eggs with chives:

Scrambled Eggs, Sofitel Auckland Review


And a delicious “Brioche Pain Perdu,” or French Toast:

Brioche French Toast, Sofitel Auckland Review


The Verdict

The Sofitel Auckland Viaduct Harbour was a very comfortable choice for our brief overnight (in the case of my husband) and a few hours for a nap (for my son and me). A huge selling point is its location right on the water and convenient to downtown, as well as the ultra comfortable Sofitel MyBeds. Breakfast was very good, although pricey if done a la carte, so I recommend reserving a breakfast inclusive rate. The hotel is also a good choice for swimmers and families, given the indoor pool.

If you've stayed at the Sofitel Auckland Viaduct Harbour, what was your experience?

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