This Grand Hyatt Tokyo, Grand Club Review is from our 2023 stay in a King Room with Club Access. Planning a visit to Japan? See all our posts tagged Tokyo.
Grand Hyatt Tokyo Location, Lobby, and Check-in
The Grand Hyatt Tokyo is located at 6 Chome-10-3 in Roppongi, about a 12-15 minute drive or 28 minute ride on the Chiyoda Line from Tokyo Station. The hotel is large, with 387 rooms and suites, and the large but business-like lobby reflects this. Fortunately there wasn't a wait when I checked in, early morning, and I was also thrilled that my room was ready early, since I was tired after an overnight flight from Singapore.
King Room with Club Access
If staying at the Grand Hyatt Tokyo, we highly recommend reserving a room or suite with Grand Club lounge access, which I'll describe below. Club Access Rooms are the same size (452 sq. ft., quite spacious for Tokyo) as regular King Rooms, but provide access to the Club Lounge.
The bed was firm, as are virtually all Hyatt beds, but an extra mattress pad helped make it more comfortable.
There's one vanity, a separate toilet chamber with Toto Washlet, and a wet room with rain shower, soaking tub, and Balmain bath products.
I appreciated the provision of tea and a tea pot, in addition to Nespresso coffee.
The hotel also has a fitness center and indoor swimming pool, with jacuzzi. Note that as with most Japanese swimming pools, you'll need to use a swim cap, so bring your own or borrow one from the hotel.
Hyatt Prive Benefits for TravelSort Clients
- Room upgrade (confirmed within 24 hours of booking, for non-peak periods)
- Welcome amenity
- Daily full breakfast for two
- Complimentary WiFi
- Early check-in/late check-out subject to availability
Grand Club, Grand Hyatt Tokyo
The Grand Club is open daily from 7am-9pm, and serves a breakfast buffet daily from 7-10:30am, and evening cocktails and appetizers from 5-7pm. There's also a dedicated Grand Club Concierge team, which can be helpful for restaurant reservations, especially for restaurants that aren't easy for non-Japanese speakers to confirm.
Breakfast featured juices, cut fresh fruit, eggs, cereals, cheeses, pastries, yogurt, and Japanese breakfast favorites such as rice, miso soup, and grilled fish. Highlights were the grilled fish, fresh strawberries and blueberries, and almond croissant.
In the evening, staff politely asked us what drink we'd like after we sat down. Appetizers included a tasty chirashi scattered with omelet and crab, fish, cheeses, bread, and salad. While not as impressive as the breakfast spread, with fewer offerings, the quality was still very good.
The Grand Hyatt Tokyo is large and rather impersonal, but rooms and suites with Grand Club access provide a cozier environment along with convenient food and drink options. Roppongi is convenient for many business travelers and for nightlife, although somewhat less so for sightseeing. Overall, a pleasant stay that's more upscale than Hyatt Centric Ginza, but not as luxurious as a Four Seasons hotel or The Peninsula.
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