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This Four Seasons Tokyo at Otemachi review, photos, and video is from our recent stay at the second Four Seasons hotel in Tokyo, and the third Four Seasons in Japan, after Four Seasons Tokyo at Marunouchi and Four Seasons Kyoto; they'll be joined by Four Seasons Osaka in Summer 2024.
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Four Seasons Tokyo at Otemachi Location and Check-In
The Four Seasons Tokyo at Otemachi is located about a 20-45 minute drive from Tokyo Haneda Airport (HND), a 13 minute walk or 3 minute drive from Tokyo Station, and a mere 2 minute walk from Otemachi subway station.
One of the things I love about some Tokyo luxury hotels, including the Four Seasons Tokyo at Otemachi, is their location on top floors of skyscrapers (in the U.S., typically the hotel portion would be on lower floors, with private residences and penthouses occupying higher floors). After entering on the ground floor, elevators whisk you up to the 39th floor lobby lounge and reception.
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The Lobby Lounge is popular for afternoon tea, and is also where early-rising guests can help themselves to coffee and tea in the morning.
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Perhaps the only lapse of the stay was that our room wasn't ready at 3pm when my husband arrived; he had to wait for half an hour or so.
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Four Seasons Tokyo at Otemachi Deluxe Room Imperial Garden View, Panoramic Suite
The wait was worth it to be given an upgrade to a Deluxe Imperial Garden View room, with some of the fall foliage colors still visible.
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While entry-level Superior City View and Superior Imperial Garden View rooms are 527 sq. ft., Deluxe City View and Deluxe Imperial Garden View Rooms are 538-581 sq. ft. Rooms have either one king bed or two double beds, and can accommodate a third guest in a rollaway bed, which is what our teen slept on. As always, we slept wonderfully on the Four Seasons bed, which we find more comfortable than any other luxury hotel bed, especially thanks to the plush mattress pad that we always request (those who prefer a firmer mattress can request the firm mattress pad).
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There's also a window seat perfect to relax in for reading or to enjoy the view, and a small table useful for doing some work, or for in-room dining.
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There's closet and storage space near the entrance to the room, along with a Nespresso machine, traditional Japanese tea pot, and the mini bar.
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A huge plus of the rooms is the spacious bathroom with a window by the ofuro soaking tub, adding natural light and views. The soaking tub and rain shower are in the same “wet room,” which is traditional since Japanese typically shower off before soaking in an ofuro. There's a separate toilet chamber closed off by a solid wooden door, which is great as a design choice as it's more practical when one guest is in the toilet and the other is showering or using the sink area.
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There are double sinks, and bath products are Eau de Magnolia by Frederic Malle.
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We were also able to view a Premier Suite, shown in the video below, and a Panoramic Suite, which we'll describe and share photos of.
Panoramic Suites are 1076 sq. ft. (100 sq. m.), located on floors 34-37, and can comfortably accommodate 3 guests, two in the king bed in the master bedroom, and one on a rollaway in the living area. For extended families, this suite type can also connect to a Superior Room Imperial Garden View with two beds. In addition to the spacious living area with a sofa and two armchairs, there's a dining table that seats four.
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The bedroom has two walls of windows, with views of both the Imperial Gardens and the Tokyo skyline.
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There's also a master bathroom, walk-in closet, and a half bathroom off of the living area.
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Our Four Seasons Tokyo at Otemachi video review is now live:
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Four Seasons Tokyo at Otemachi Breakfast
Breakfast is served daily at Pigneto Restaurant on the 39th floor, off of the lobby; see our Pigneto Restaurant Review.
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Four Seasons Tokyo at Otemachi Spa and Swimming Pool
Swimmers are in for a treat, as the 66 foot heated indoor pool is also located on the 39th floor, with city views and abundant natural light. The pool and changing room ofuro soaking tub is open 6:30am-9:30pm, while spa treatments are offered 10am-8:30pm (last entry 7:30pm) Mondays-Thursdays, and 10am-9:30pm (last entry 8:30pm) Fridays-Sundays and holidays. The Fitness Center is open 24 hours a day, via guest room key.
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In addition to the lap pool, there's a heated vitality pool with jets to massage sore muscles:
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And in the changing room, a hot ofuro soaking tub after a shower is the perfect way to conclude after a swim or spa treatment.
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TravelSort Clients enjoy Four Seasons Preferred Partner benefits:
- Daily full American breakfast for up to two guests per bedroom, served through in-room dining or in the hotel restaurant, including buffets
- Upgrade of one category, based on availability at time of check-in (excluding signature suites and villas). Note that sometimes there are exclusive Four Seasons Preferred Partner guaranteed upgrade offers, check with TravelSort
- Resort credit of $100 per stay for guest rooms, $200 per stay for suites, $200 per bedroom per stay for multi-bedroom Four Seasons Private Residences
- Early check-in and late check-out based on availability
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The Verdict
Many Tokyo luxury hotels, while very good, are older. The Four Seasons Tokyo at Otemachi, having opened in 2020, is still very fresh and is our top recommendation thanks to its gorgeous views, residential design, fantastic specialty pastries at breakfast and afternoon tea, authentic Neapolitan pizza at Pigneto, and serene heated indoor swimming pool and ofuro soaking tub in the changing room.
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