Review: Four Seasons Tokyo at Marunouchi

Review: Four Seasons Tokyo At Marunouchi


The Four Seasons Tokyo is a boutique hotel and one of the smallest among Tokyo luxury hotels, with just 57 rooms and suites. It couldn't be more conveniently located if you're arriving or departing on the Narita Express or shinkansen, since the hotel is right next to Tokyo Station.

TravelSort Clients enjoy these Four Seasons Preferred Partner Benefits:

  • Daily full American breakfast for two people per bedroom, served through In-Room Dining or in the hotel restaurant (including buffets)
  • Food and beverage credit of USD100
  • Upgrade of one category, based on availability at time of check-in (excluding signature suites, villas, and private residences)
  • Complimentary basic Internet in all guest rooms; complimentary premium Internet in all suites

Entrance to Four Seasons Tokyo


Four Seasons Tokyo Location, Check-in and Lobby

The Four Seasons Tokyo at Marunouchi is located just steps away from Tokyo Station, at 1-11-1 Pacific Century Place, and it's one of just three Tokyo hotels that will even greet clients at the platform and escort them to the hotel, a service that we loved.

Check-in was a breeze, and we were soon on our way via the intimate lobby to the elevators to get to our room. There's seating for about 10-15 people in the lobby, and the Concierge desk is also located here.

Four Seasons Tokyo Lobby


Four Seasons Tokyo Deluxe King Room

We were in an entry level Deluxe King Room, which is 474 square feet. This is spacious for Tokyo in general, although it's true that luxury competitors such as The Peninsula Tokyo and The Mandarin Oriental Tokyo do have larger entry level rooms.

If you do want a larger room, Premier Rooms are 560 square feet, Deluxe Premier Rooms (first photo of the post) are 700 square feet, Four Seasons Executive Suites are 775 square feet, and One Bedroom Suites are 947 square feet.

Here's a quick video I made of our Deluxe King Room:


On the right after entering our room was the bathroom, with a soaking tub in the center of the room, flanked by a toilet chamber with a frosted glass door on the right, and a shower on the left:

Four Seasons Tokyo Bathroom

Four Seasons Tokyo Shower


There was a single vanity and sink, with bath products by Etro.

Four Seasons Tokyo Bathroom Vanity

Etro Bath Products, Four Seasons Tokyo Review


As with virtually all luxury hotels in Japan and Asia, there were dental kits with toothbrushes and toothpaste, and a razor among the amenities, useful if you've forgotten anything.

Toothbrushes and Razor, Four Seasons Tokyo Review


Continuing into the room, the mini bar was on the right, with a Nespresso machine and complimentary bottled water.

Nespresso Machine, Four Seasons Tokyo


Our favorite part of staying at the Four Seasons is the bed, and the Four Seasons Tokyo was no exception. Before our stay, we'd requested the signature plush mattress topper, as we had for our Four Seasons Kyoto stay, and we slept best here of all our nights in Tokyo. The Four Seasons Tokyo and Four Seasons Kyoto beds gave us our best sleep while in Japan.

Deluxe Room, Four Seasons Tokyo Review

Four Seasons Tokyo: New Four Seasons Bed

Four Seasons Tokyo Review


On the desk, a small but lovely welcome amenity of fresh fruit and cookies awaited us, with special sweet treats for our son as well.

Welcome Amenity, Four Seasons Tokyo Review

Kid's Welcome Treats, Four Seasons Tokyo Review


Four Seasons Tokyo Fitness Center

The Fitness Center is a good size for such a small hotel, at 3466 square feet, with Technogym treadmills, free climber and bicycles, a Precor Elliptical machine, and Cybex presses.

Four Seasons Tokyo Fitness Center


Four Seasons Tokyo Breakfast

Breakfast is in MOTIF Restaurant on the 7th floor, and is served from 6:30am-10:30am. The small but high quality breakfast buffet is included as a Preferred Partner benefit (alternatively you can enjoy room service).

Four Seasons Tokyo Breakfast Buffet at Motif Restaurant


I especially liked the fact that there were fresh berries (raspberries, blueberries and strawberries) and housemade yogurt, along with granola.

Berries and Yogurt, Four Seasons Tokyo Breakfast

Yogurt with Granola, Four Seasons Tokyo


The fresh juices were excellent as well.

Fresh Juices, Four Seasons Tokyo


We also enjoyed our omelets made to order, with freshly grated parmesan cheese.

Omelet, Four Seasons Tokyo


Some pastries and a cappuccino finished a satisfying breakfast.

Breakfast Pastries, Four Seasons Tokyo Review

Cappuccino, Four Seasons Tokyo Review


The Verdict

We loved the convenient location of the Four Seasons Tokyo, where we were met right on the platform after our shinkansen from Kyoto, and were also seen off the next day at the Narita Express platform.

Entry level Deluxe Rooms are fairly standard looking, and there are regular showers, not rain showers, but most importantly for us, the beds were the most comfortable in Japan, along with those at its sister property, Four Seasons Kyoto. Everything is better if you sleep really well, which we certainly did.

My son was also thrilled to receive a welcome amenity toy of his choice, and his extra bed was all made up and ready for him in the room, which we appreciated.

Breakfast was from a small but high quality buffet, from which we could also order omelets made to order. Service at breakfast was attentive and friendly.

If you've stayed at the Four Seasons Tokyo at Marunouchi, what was your experience?

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Disclosure: We were guests of Four Seasons Tokyo and enjoyed a complimentary stay. The views expressed in the post are my own.

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