This Park Hyatt Dubai Hotel Review is part of a round the world trip report including first class and business class flights, luxury hotel stays in London and Asia, and restaurant reviews.
For the prior posts, please see:
Review: British Airways Concorde Room Lounge NYC JFK Terminal 7
Review: British Airways Business Class on the 747-400 JFK-LHR
Best Seats in British Airways New First Class 747-400
Review: British Airways Arrivals Lounge in LHR and Heathrow Express to London
Launceston Place London Restaurant Review
London Tips: British Museum with Kids
Review: Rivea at Bulgari London Hotel
Review: British Airways First Class Lounge London Heathrow Terminal 3
Qantas First Class A380 Review London to Dubai
The Park Hyatt Dubai has received mixed reviews from my clients–some have enjoyed it–typically if they've been booked in one of the suites–and others have not been impressed, preferring the Al Qasr or Armani Dubai instead (which are also Virtuoso properties). TravelSort clients may book the Park Hyatt Dubai with these Virtuoso benefits:
- Upgrade to next room category on arrival, subject to availability
- Continental breakfast daily, for up to two in room guests
- One $100 USD Resort or Hotel credit, to be utilized during stay
- Early check-in/late check-out, subject to availability
Park Hyatt Dubai Lobby and Check-In
The Park Hyatt Dubai is a very short 10 minute or less drive from Dubai Airport, which we certainly appreciated since we'd had a short flight from London and just wanted to get caught up on some sleep. Our airport transfer to the Park Hyatt Dubai was complimentary, thanks to Qantas Chauffeur (see Qantas Chauffeur Drive Available on Some Partner Awards).
There was no line at reception, where we were greeted by two young and friendly women, one of them Russian speaking–having lived a few years in Russia and worked in the CIS countries, I recognize that accent anywhere. The Russian speaking associate was new and being trained, so that was the only problem with the check-in process–it took far too long, due to the training going on. Of course new hotel staff need to be trained, but it's never fun when all you want is to get to your room and sleep.
I did admire the romantic lighting of the reception area later, at night, when we picked up our bags before heading to the airport:
Park Twin Room
We were in the Park Twin Room we'd booked, which was fine for us as we'd just be sleeping that morning (we'd booked the night before, so we could go straight to our room). Park Rooms are already spacious, at 560 square feet, and our beds were certainly comfortable enough given how tired we were, although I've always found them a bit too firm for my liking, compared to the Four Seasons beds.
Even standard Park Rooms have a private balcony with marina views. Here was our view and the balcony, which we enjoyed very briefly before getting ready to sleep:
The bathroom features dual vanities, which I always appreciate, and a large soaking tub–good for relaxation and for families with kids that prefer baths to showers.
There was also a walk-in rain shower:
Bath products were Park Hyatt Dubai branded, so a bit disappointing compared to the Le Labo branded amenities at U.S. Park Hyatts such as the Park Hyatt Washington DC and the new Park Hyatt New York, or the Blaise Mautin bath products at the Park Hyatt Paris Vendome. I'm surprised there's not more brand consistency for the bath products–I'd understand if it was a special local provider with a custom bath product line for the hotel, but these were just house brand, with the only discernible “special” thing about them was “exclusive fragrance.”
On the plus side, not that I had time to use it, there was a Nespresso machine in the room:
And there was a small plate of grapes as a welcome amenity, which my son certainly enjoyed and made short work of:
Outdoor Swimming Pool
While we didn't have time to enjoy it, the outdoor swimming pool looked relaxing, set among palm trees. It's open 6am to 10pm, and there's a whirlpool in each corner.
The Verdict
The Park Hyatt Dubai was what I expected. We had a very brief stay, but on the positive side, the hotel is a short drive from Dubai Airport and our room was spacious, clean, had a nice view of Dubai Creek, and was dark (with the blackout drapery closed) and quiet for sleeping. Housekeeping respected our “do not disturb” light that we put on, so our most important needs were met.
On the other hand, there are many luxury hotel choices in Dubai, several with a very high standards of service. So, while my main frustration was with the slow check-in process due to new associate training, I'm not entirely surprised that one of my clients who chose to book the Park Hyatt Dubai over one of my other recommendations had a sub-par stay. He considered it to be a 4 star hotel, and noted that he wouldn't recommend it to anyone. And for luxury hotels, consistency in product and service is absolutely critical.
Disclosure: I paid for our stay at the Park Hyatt Dubai.
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