Review: Etihad Airways Arrivals Lounge Abu Dhabi

Review: Etihad Airways Arrivals Lounge Abu Dhabi

 

This Review of the Etihad Arrivals Lounge, Abu Dhabi is part of a trip report from Sydney, Australia to New York JFK. For the prior Australia-related posts, including Etihad A380 First Apartment, Emirates A380 First Class and Qantas A380 First Class, please see:

Review: Qantas First Class A380 London to Dubai

Review: Emirates First Class Lounge Dubai DXB

Review: Qantas First Class A380 Dubai to Melbourne, Australia

Review: Etihad Business Class Lounge Abu Dhabi

Review: Etihad A380 First Class Apartment Abu Dhabi to Sydney

Review: Qantas International Business Class Lounge, Melbourne MEL

Review: Shangri-La Sydney and Horizon Club

Review: Park Hyatt Sydney Opera Deluxe Room

Social Brew Cafe Sydney Review

Review: Featherdale Wildlife Park Near Sydney, Australia

Review: Palm Beach and The Boathouse Palm Beach

Review: Manly Ferry from Manly Beach to Circular Quay, Sydney

Review: Park Hyatt Sydney The Dining Room Restaurant

Din Tai Fung Sydney Review

Review: Etihad First and Business Class Lounge Sydney

Review: Etihad A380 First Apartment Sydney to Abu Dhabi

Review: Qantas First Class Lounge Sydney

Review: Qantas First Class A380 Sydney to Los Angeles

 

Location and Access to Etihad Arrivals Lounge, Abu Dhabi Airport (AUH)

The Etihad Arrivals Lounge is the only arrivals lounge in the UAE (since Emirates does not offer an Arrivals Lounge to arriving passengers) and is exclusively available to passengers flying Etihad First Apartment, Etihad First Class or Etihad Business Class, and Etihad's The Residence. It's not open to any Etihad Guest or other airline frequent flyers that are not flying Etihad in first class or business class.

The lounge is clearly signed after exiting baggage claim and customs from Terminals 1 and 3.

Review: Etihad Airways Arrivals Lounge Abu Dhabi

 

Etihad Arrivals Lounge Abu Dhabi Amenities

Arrivals Lounges are rarely impressive compared to the best first class lounges for departing passengers. One of the larger ones, the British Airways Arrivals Lounge and Concorde Room at London Heathrow Terminal 5, does provide hot breakfast items and table service in the Concorde Room, but the much vaunted 15 minute Elemis Spa massages usually entail a long wait, and the massages are frankly not worth waiting for. But I digress.

While not large, the Etihad Arrivals Lounge is pleasant and has everything you need to refresh, if going from the airport to a meeting. There is luggage storage for everything you don't need to access while in the lounge, as well as the expected seating areas:

Seating, Etihad Arrivals Lounge Abu Dhabi Review

 

There are 10 shower suites, which are nicely designed with sink, toilet and a rain shower:

Shower Suite, Etihad Arrivals Lounge Abu Dhabi Review

Rain Shower, Etihad Arrivals Lounge Abu Dhabi Review

 

Shampoo, conditioner and shower gel are in dispensers, and clean towels, packaged, are in the cupboard:

Shower Suite Shampoo and Conditioner, Etihad Arrivals Lounge AUH Review

Clean Towels, Etihad Arrivals Lounge Abu Dhabi Review

 

If you've forgotten your toiletry kit in your stored luggage, no worries: there's a dental kit with toothbrush and toothpaste, shaving kit, comb, and deodorant:

Shower Suite Toiletries, Etihad Arrivals Lounge Abu Dhabi Review

 

There's even a two way closet where you can hang the clothes that you would like steamed, to get out any wrinkles and creases from transit. There is a liability disclaimer for anything that happens to delicate fabrics or expensive garments, which is pretty standard.

Steam Press Service, Etihad Arrivals Lounge Abu Dhabi Review

 

For men needing a shave, there's even complimentary Etihad Shave Salon service (sorry fellow women travelers, no spa-like manicure treatments here, unlike in the Etihad Premium Lounge for departures).

Shave Salon, Etihad Arrivals Lounge Abu Dhabi Review

 

The Etihad Arrivals Lounge Staff were also helpful in arranging for an Etihad Chauffeur transfer to our hotel. This is something I should have arranged in advance, but hadn't gotten around to, since I decided on our hotel rather last minute.

Etihad Chauffeur Review

 

Etihad Arrivals Lounge Abu Dhabi Food and Drinks

I wasn't hungry when we arrived in Abu Dhabi, thanks to dinner and the delicious almond and orange flourless pudding I'd enjoyed in Etihad First Apartment, but my son is almost always ready to eat something. We were among only about 5 guests in the lounge, so the light buffet was well stocked. 

Savory items included sandwiches, wraps and cheeses, and there were also croissants, other pastries and muffins:

Sandwiches, Wraps and Pastries, Etihad Arrivals Lounge Abu Dhabi Review

 

My son had some orange juice, and I also noticed fresh mint for the Dilmah tea:

Juices, Etihad Arrivals Lounge Abu Dhabi Review

Dilmah Tea, Etihad Arrivals Lounge Abu Dhabi Review

 

My favorite items, even though I only had a bit of my son's servings, were the fresh fruit and yogurt parfaits. We both enjoy yogurt for breakfast and snacks, so my son had about three of these little parfaits.

Yogurt, Fresh Fruit and Cheese, Etihad Arrivals Lounge Abu Dhabi Review

 

There was also an espresso drink machine, for anyone needing some caffeine to get going:

Espresso Drink Machine, Etihad Arrivals Lounge Abu Dhabi Review

 

The Verdict

Personally, I would love for more airlines to offer an Arrivals Lounge for arriving first class and business class passengers. It provides an often needed chance to take a shower and freshen up for day ahead and a place to catch up on any urgent emails or calls while having a quick bite to eat. The Etihad Arrivals Lounge satisfies all of these needs and is especially conducive to business travelers, with its garment steaming service and, for men, a complimentary shave. The light buffet doesn't have any hot options, but that's not surprising given the relatively small size. I would, however, like to see more whole fresh fruit options, since the small fresh fruit plates wouldn't last long if the lounge was more crowded than it was during our visit.

Have you visited the Etihad Arrivals Lounge in Abu Dhabi after an Etihad flight?

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