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Our stay at this city hotel got off to a slightly rocky start; we found another guest's hairs in the bathroom, and the bathroom door wouldn't close. Not what we were hoping for, given a >$1000 nightly rate.
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That said, the Manager on Duty, despite dealing with a virtually sold out property, swooped in and moved us to a room with a much nicer water view, with a working bathroom door and no guest hairs on the towels, which we appreciated.
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We'd reserved a Club Floor room, and the Club Lounge team was excellent. Per our request, they saved us sandwiches and desserts (sorbet and tiramisu) from Afternoon Tea:
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Evening hors d'oeuvres included sushi, various salads, charcuterie, and hot dishes.
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The next morning, I was happy to see that the Club Lounge breakfast included an array of fresh berries, in addition to smoked salmon, yogurt, eggs, bacon, etc.
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With our preferred partner benefits, our clients also enjoy a $60 daily breakfast credit for two in the hotel's restaurant, which shouldn't be missed. We particularly enjoyed the Lobster Benedict with tarragon hollandaise and the Acai Bowl.
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Can you guess the hotel?
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