This ANA The Suite Review of ANA's New First Class is my husband's, from his flight earlier this year from New York JFK to Tokyo Haneda. See all of our Airline First Class Reviews, or if planning a future trip to Japan, our posts tagged Japan.
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ANA The Suite New First Class Cabin
I had an afternoon departure, and my seat was 2K, by the window. There was a 1-2-1 configuration, with just 2 rows. I was in a completely empty cabin. I was the only passenger in The Suites cabin. I was greeted by name at the door of the plane and welcomed aboard. The flight attendant asked me for my choice of champagne, water or orange juice. I was also offered a tray containing eye masks, toothbrushes, etc.
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ANA The Suite New First Class Seat
ANA's The Suite seat is astonishingly comfortable even in its upright position for take-off and landing. For my tall and thin frame, it is hands-down the most comfortable First Class seat I have ever experienced.
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Here's our ANA The Suite YouTube Video Review:
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There is no contouring, which invariably seems designed for someone half my size, and the seat was somehow perfectly soft and perfectly firm at the same time. The leg-room is fantastic.
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There are sliding doors that may closed after take-off, transforming the space into a small, private compartment (although the flight attendants can still see over the doors).
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The seat controls were very intuitive and easy to use.
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There is a convenient reading light.
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Also to the left of the seat at close to eye level was a vertical space for menus or iPhones. Perfect.
There are handy storage compartments to the right along floor, and also to the left by screen.
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ANA First Class Service
Service was good— I was the only passenger in The Suites First Class. I was surprised the flight crew were not wearing gloves, but they did wear masks at all times. I also tried to wear a mask whenever interacting with a crew member.
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ANA First Class Menu and Food
There was a choice of a Japanese multi-course menu or an International menu.
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Before dinner service, a warm hand towel was brought. The amuse bouche was spectacular: apricot and goat cheese, rosette of smoked salmon, mushroom duxelles, and a crunchy cheese pepper bar.
The wine I chose to go with my dinner, a Noria Chardonnay was fantastic.
The corn soup was mediocre.
The garden salad was also just ok, although very fresh.
Somehow, the flight attendant made a mistake, and brought the cheese plate next, which was supposed to be last. I did not complain. It was excellent! Humboldt fog, aged cheddar, brie, and a delicious goat cheese called Dream Weaver.
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For my main course I chose the sautéed Chilean sea bass with raisin and brown butter sauce. Often fish on airplanes is overcooked and dry, but this was perfectly cooked and fantastic.
I had already eaten the cheese course, and by now I was pretty full, so I skipped dessert.
For my pre-arrival meal before landing in Tokyo, I chose the Grilled Amberjack with Saikyo Miso and Japanese udon noodles, with deep-fried tofu, which was delicious.
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ANA First Class Flatbed and Amenities
Promptly after dinner, the flight attendant asked if I would like her to make up the seat across the aisle from mine as a flatbed for sleeping. Of course I said yes, as I love it when there are other open compartments in First Class, so it’s possible to retain compartment for sitting, work, and watching movies, etc, and have another one for sleeping.
The flatbed was wonderful, especially with the two thermarest mattress pads I had brought with me. It was the best sleep I ever had on a plane. It was long enough (barely), but it was certainly wide enough. I was given several pillows, and slept like a baby.
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Pajamas, slippers, and an amenity kit with The Ginza (by Shiseido) skincare products had all been provided at the seat, after boarding.
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The IFE had a very good selection. I relaxed and watched Joker on the large 46 inch 4K video screen. The Sony headphones were comfortable and great at noise-canceling.
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The Verdict
I loved this product: the seat was extremely comfortable, and the compartment, while not overly large, was perfectly appointed for my use, and luxurious. The food was generally excellent, as was the service.
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Jealous! Want to try this product one day…
So do I! This was my husband’s review, as he flew ANA’s The Suite new first class to and from Japan earlier this year, I haven’t flown it yet. Hope you enjoy flying it when you get the chance.