Review: SWISS Lounge JFK Terminal 4

Review: SWISS Lounge, JFK Terminal 4


This SWISS Lounge at JFK Terminal 4 Review is part of a trip report covering Asiana First Class and luxury travel in northern Thailand and Siem Reap, Cambodia.

I was looking forward to another flight in Asiana First Class, although Asiana's ground services leave something to be desired (even in Seoul Incheon–see my Review of Asiana First Class Lounge in Seoul Incheon). At New York's JFK, Asiana departs from Terminal 4, so lounge access is provided at the SWISS Lounge.


Location and Access to SWISS Lounge at JFK Terminal 4

The SWISS Lounge at JFK Terminal 4 is located after security, on the 2nd floor. Here's the map of its location:

Review: SWISS Lounge JFK Airport-Location and Map


Asiana and other Star Alliance airlines use it for its first class and business class passengers (note that only the business class part of the lounge is open, even if you're flying Asiana first class). Lounge access is also for:

  • Star Alliance Gold members
  • HON Circle
  • Miles & More Senator
  • Miles & More Frequent Traveller


SWISS Lounge Amenities and Seating

The SWISS Lounge isn't huge, and offers just the basics in a simple, spare design: seating, including a relaxation room, WiFi (password is at the reception desk), and some basic food options.

Since the food options were in the front part of the lounge, closest to reception, that part was more crowded. The back part of the lounge, where electrical outlets were also more scarce, was less crowded. There was good natural light from the large windows, with views of the tarmac:

Seating and View of Tarmac, SWISS Lounge at JFK Terminal 4

 

The bar in this area was completely bare at the time I was there, late morning:

Bar Area, SWISS Lounge at JFK Terminal 4

 

The relaxation room was also quite empty, with just one person there, although as the chairs are fairly close together, it wouldn't be all that relaxing if each was occupied.

Relaxation Room, SWISS Lounge at JFK

 

WiFi worked, although it was on the slow side when it came to uploads.


SWISS Lounge Food and Drinks

Perhaps it was the late morning time I was there, but the food options were very sparse and unappetizing looking. The muffins and pastries looked like the packaged type you get from low end supermarkets:

Muffins and Pastries, SWISS Lounge, JFK

 

The bagels seemed fine, though it's pretty hard to mess up a bagel:

Bagels, SWISS Lounge, JFK

 

There was also bread, a toaster, and Smuckers jam–a pity SWISS can't be bothered to serve better Swiss made jams such as Hero preserves.

Bread, Toaster and Jam, SWISS Lounge at JFK

 

There was also some picked over pineapple and watermelon, along with some granola and milk–these were probably the best bets of the food on offer.

Fruit, Milk, Granola, at SWISS Lounge, JFK


The Verdict

The best thing that can be said for the SWISS Lounge is that, at least during the late morning time I was there, it wasn't too crowded, so there was ample seating and bar seating where you could charge your devices. Otherwise, this was a very unimpressive lounge, with rather slow WiFi, poor food options (although marginally better than U.S. domestic lounges) and no showers.

If you've been to the SWISS Lounge in JFK Terminal 4, what was your experience?

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