British Airways First Class is often panned in blogger reviews, compared to other international first class products. But the fact remains that British Airways has the most first class flights and seats between Europe and the U.S., by virtue of the many British Airways flights to London from a number of U.S. cities. That means for those who want a first class seat to Europe, at some point British Airways First Class will likely be part of your consideration set. And while I've reviewed British Airways First Class on the 777 from New York to London and British Airways First Class from London to New York back in 2013, I can provide an updated review from a flight I took in December 2016.
British Airways First Class 747-400 Cabin and Seat Selection
Here's the view from Seat 2A:
British Airways First Class Seat
There's a narrow coat closet, and I managed to get my winter coat in there, but it's really designed for thinner suit coats.
British Airways First Class Pajamas, Amenity Kit and Slippers
British Airways First Class Menu and Food
In the morning, I requested raspberry and plain yogurt so I could mix them, and this was by far the best food I tried on board, probably because there was no real cooking or preparation involved.
I tried the lime and mint smoothie, but it was thin and pretty tasteless. I really wish British Airways still carried Innocent smoothies on board, which were so much better.
The breakfast sandwich was something I'd expect from a fast food restaurant, and the cheese tasted highly processed. Not good at all.
While I'd also requested fresh fruit and the dessert I'd asked to be saved for me, they weren't brought, so eventually I went to the galley to request them. One of the female flight attendants snapped at me that it was too close to landing. Taken aback, I explained that I'd requested them some time ago, but the items were never brought to me, so I was simply reminding them.
Reluctantly, she brought them to me. The fresh fruit had the cheaper fruits, such as cantaloupe, honeydew melon and kiwi, and no berries.
I had higher hopes for the dessert, a Hazelnut Passion Fruit Tart, since I'd previously really enjoyed desserts in British Airways First Class, but this one was the kind you'd expect to get from a 2nd rate bakery, with a very ordinary hazelnut mousse and thin gel-like passion fruit topping. Very disappointing.
British Airways First Class Bed and Sleep Quality
Bottled water was also provided:
British Airways First Class Headphones and IFE
Since I was focused on trying to sleep or at least resting, I didn't make use of the IFE, although I did peruse some of the film choices.
I also found it pretty tacky that the headphones were wrapped in plastic, rather than the usual presentation in a case.
There's no question I'd rather fly British Airways First Class than, say, British Airways Business Class, but it's truly a shame that the product, already rather poor relative to the better international first class products when it was introduced, has clearly been further subject to cost cutting, with the food quality very poor on my flight, no more Innocent smoothies, no longer a flower in the bathroom, and no hot towels. I also didn't appreciate crew forgetting items and then snapping at the customer.
On the positive side, our beds were turned down as promptly as possible after take-off, and the amenity kit was a very useful one. And thanks to a sale, I paid just over $2000 roundtrip for my flight. I wouldn't have wanted to pay more, however, given the experience.
If you've flown recently in British Airways First Class what was your experience?
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