OpenSkies Business Class Biz Seat Review
Avatar_160_hilary
Hilary Stockton
Google+

My Award Booking Service helps travelers book first class and business class with miles and points. As an independent affiliate of Cadence, I also have access to Virtuoso, Four Seasons Preferred Partner, Peninsula Hotels PenClub, Dorchester Diamond Club, Ritz-Carlton STARS, Starwood Luxury Privileges, Rocco Forte and other 5-star hotel partners, so I can book, for no extra cost, your perfect luxury hotel or luxury cruise with VIP amenities not available anywhere else. Become a client and upgrade your stay!

GOT A BLOG POST IDEA?
Have a travel question we haven't covered yet? Want to share your secrets for traveling well for less?

OpenSkies Biz Seats

 

I'd been looking forward to flying OpenSkies, the all-business class carrier, on my current trip to Paris for business and leisure. I'd heard some praise for their business class product, which is typically less expensive than business class in its parent company, British Airways, or other carriers to Europe. Let's just say that I wish I had flown OpenSkies during their promotion last fall offering a full refund if you were dissatisfied, as I would certainly have applied for a refund.

Perhaps my expectations were too high, but at every step I felt underwhelmed. Let's start with the lounge at Newark--completely standard, some chairs and low rent snacks, mediocre wine, and not even a restroom inside the lounge itself or even completely enclosed, since the walls of the lounge don't extend up to the ceiling. 

Underwhelming OpenSkies Newark Lounge

 

Then at supposedly "Priority" lane security, there were two long lines being handled by a single agent who was verifying passport and travel documents at a snail's pace, while another employee pompously declaimed how everyone needed to have their passport open to the photo page and various "witticisms" to an increasingly irate audience. (Ok, I realize security is not part of OpenSkies, but let's just say it didn't help as part of the overall experience).

The gate agents were friendly enough--probably the best part of the OpenSkies experience. And my son, who was flying with me, was excited to peer at our 757 before boarding, so at least the plane managed to impress someone:

Our OpenSkies 757 aircraft from Newark to Paris

 

Once on board, we easily found our seat and stowed our carry-ons. I will say that the nice thing about only having 72 business seats (and 12 business beds) along with pretty travel-savvy passengers is that boarding was incredibly quick--I was amazed at how fast it took everyone to get settled and for us to push off from the gate.

Once we'd taken off and were at cruising altitude the cabin lights came back on, and this is where it was a real pain--I was trying to get my son to go to sleep, but the light right above the window was glaring, and just try getting a 3-year old to wear an eye mask. I asked a flight attendant if there was anything they could do to cover the lights above his seat, since he wasn't going to be having a meal, and they basically just shrugged and said "can't do anything, security reasons." Mind you, I was not asking them to turn off the lights for the entire plane, as I understood they can't do that during meal service, but really, they can't at least try to be helpful in covering up the lights over the window for someone who's not having meal service? The attitude was so dismissive it was infuriating. Even if they really had nothing to cover it with, I'll bet that one of the better Asian carriers would have at least made an effort or asked the purser if something could be done, etc. So instead I held my pillow up for about 45 minutes to block the light to allow my son to get to sleep, then rested the pillow against him and draped a blanket over him to make it dark enough. 

Given the meal service, I should have just worn my eye mask and tried to rest myself--it was nothing worth staying up for, simply some chicken, rice, salad, 5 grapes, a slice of cheese, water and wine. Pretty much what you get in coach on a one of the better transatlantic flights (or used to--I'll admit to being one of the oldies who remember when even coach passengers were served on china with silverware). I didn't even bother with dessert, which looked like a second rate cupcake.

Blah OpenSkies dinner

 

But the biggest problem I had with OpenSkies? Impossible to get any sleep in these seats, they were so uncomfortable. Now, that may seem crazy given that they do recline 140 degrees, obviously regular coach seats are far more uncomfortable, and of course everyone has a different standard of comfort. No matter which position I tried, though (and even after taking a Valium) I found it impossible to sleep. Fortunately my 3-year old, who was tired to begin with, was able to sleep quite well, although even he kept changing positions and did almost wake up crying when the passenger behind us decided to switch on her reading light, which unfortunately cast a glaring light onto our row, not just her seat. So if you're small or can fall asleep anywhere, the seats will no doubt be fine. 

After a completely sleepless night, I definitely needed coffee to be able to function, and I will say Open Skies came through on that. It was the best part of an otherwise subpar breakfast:

OpenSkies "breakfast" - at least the coffee was good

 

Final analysis? My 3-year old give it the thumbs up, and is perky after what I can only describe as my last flight on OpenSkies. Oh wait, I have to fly them back--darn. At least it won't be a night flight, thank god. I would opt for British Airways Club or other business class products with flat bed seats any day over OpenSkies, even with the premium in miles or cash required. 

OpenSkies-At least the 3-year old liked it!

 

If you enjoyed this, please follow TravelSort on Twitterlike us on Facebook or become a Member to be alerted to new posts.

  • |
  • Print
    print |
Related Articles
Square_best_places_to_swim_with_whale_sharks
3/3/2015
What are the best places to swim with whale sharks, while staying at a 5-star resort? A TravelSort client recently asked me this question, and it's one I'd already been exploring for our personal travel, as everyone in my family,...
Square_100k_amex_business_platinum_bonus_offer
3/2/2015
  A 100K AMEX Business Platinum signup bonus offer just arrived in the mail, so I applied and was approved. I'd been hoping for such an offer, since in my view the 40K public offer is too low given the...
Comments
Leave a Comment
Comment
Facebook-logo
Get Free Email Blog Updates
Popular Articles
Square_discounted_united_partner_business_class_awards_to_europe-fly_swiss_business_class
12/5/2014
There are discounted United partner business class awards to Europe and Maldives / Central Asia through March 2015, per Dan. This is likely a glitch and won't last long, so if you're planning award travel to Europe through March 2015...
Square_50k_us_airways_mastercard_signup_bonus_offer
12/4/2014
  There's a 50K US Airways MasterCard signup bonus offer now available as a public offer, so I've updated the Best Travel Credit Cards page with it. Previously, there were some reports of targeted 50K Dividend Miles offers, but this...
Square_review-jal_sky_suite_business_class_review-window_vs_aisle_sky_suite
12/11/2014
  This Japan Airlines (JAL ) Sky Suite Business Class Review from Tokyo NRT to New York JFK on a 777 is part of a trip report including Qantas First Class, British Airways Business Class, Cathay Pacific Business Class, and luxury hotels and...
Square_interlining_baggage_on_separate_tickets-united_baggage_policy-american_baggage_policy
12/5/2014
  Can you check through baggage on separate tickets? What are the baggage policies for United, American, Delta, and Alaska when you're booked on separate tickets? Baggage interline agreements are only part of the equation, since even if an airline...
Square_upgrade_to_business_class_on_etihad_flight
12/26/2014
Can AAdvantage miles be used to upgrade Etihad or oneworld partner flights? How can you upgrade an Etihad economy flight with miles? A TravelSort reader writes "We got in on the super cheap Etihad airfare today...We are flying out of...
Square_travel_credit_cards-_whats_in_my_wallet_now
1/2/2015
  How We Earned 1 Million Miles and Points This Year prompted some readers to ask which travel credit cards I have in my wallet now, which I plan to cancel, and strategy for new cards in 2015. It's been over...
Square_lounge_review-japan_airlines_jal_business_class_lounge_tokyo_narita-first_floor_flowers_and_seating
12/7/2014
This Japan Airlines Business Class Lounge Review, Tokyo Narita Airport is part of a trip report including Qantas First Class, British Airways Business Class, Japan Airlines Business Class, and luxury hotels and dining in London, Dubai, and Hong Kong.  For the previous...
Square_50k_united_mileageplus_explorer_business_card_bonus
2/3/2015
  There's a 50K United MileagePlus Explorer Business Credit Card offer targeted to most United MileagePlus members. While United MileagePlus miles aren't as valuable as they were over a year ago, before the United Award Chart Devaluation that increased awards...
Square_review-asiana_first_class_suite-closed_suite_doors
12/19/2014
  This Asiana First Class Suite Review is part of a trip report covering luxury travel in northern Thailand and Siem Reap, Cambodia. For the prior post on JFK lounge access when flying Asiana First Class, please see SWISS Lounge JFK...
Square_40_percent_amex_transfer_bonus_to_british_airways_avios
12/15/2014
  There's a 40% AMEX transfer bonus to British Airways Avios through January 31, 2015. To put this in context, there have been very few good AMEX transfer bonuses in the past year, and the last time an AMEX Membership...