This Review of the Wingtips Lounge, JFK for Etihad First Class passengers is part of a trip report including Etihad First Class on the 787-9 Dreamliner and 777-300ER and luxury resorts in the Maldives and Southeast Asia. For the prior posts, please see:
Wingtips Lounge JFK Amenities and Seating
It turns out (as described above in the access section) that the lounge is a contact lounge, used not only by Etihad but by a variety of other carriers, including Uzbekistan Airways and China Southern. So the amenities only included free WiFi, a basic buffet, seating and bathrooms that were in desperate need of cleaning (bus station awful).
When I arrived, the lounge was at capacity and almost all the seats were occupied. So to eat my dinner, I shared a tiny bar table with another guy who looked as disgruntled as I felt. After I finished eating, a few seats did open up, but the entire space of the lounge was so narrow and cramped that I decided I would have more room and feel more relaxed by moving to the gate area. I got this picture only right before I left for the gate, after several other passengers had also had enough and left:
Given that even the basics such as seating capacity and bathroom cleanliness couldn't be handled, it should come as no surprise that there were none of the other nice amenities Etihad's Dulles Lounge offers, such as a la carte menu service, showers, a kid's playroom, or direct access to the gate.
The hot dishes consisted of a chicken curry and a vegetable curry with rice. These were the highlights of my stay, insofar as they were somewhat tasty and reasonably edible.
Some salad items and dips were available on the cold buffet:
There also was a decent selection of wines and spirits, as well as an espresso machine:
Fruit and hot and iced coffee from a machine were also available:
Except for the free food, there was no point whatsoever in coming to this lounge. I refused to believe that this was really the Etihad First Class lounge, so I kept asking lounge staff, hopefully, if I was in the wrong lounge. But sadly, I was corrected that this was indeed the Etihad Lounge. One staff member told me apologetically that Etihad's dedicated lounge would open at the end of 2015. That day can't come soon enough.
As I left the lounge to head for the gate, I saw, immediately on my right, one of the more bizarre examples of bad airport art, which, however, perfectly matched my mood:
If you've visited the Wingtips Lounge JFK as an Etihad First Class or Business Class passenger, what was your experience?
Need Award Booking Help? Our fee is as low as $75 per ticket if you book your hotel through us.
Become a TravelSort Client and Book 5-Star Hotels with Virtuoso or Four Seasons Preferred Partner Amenities!