Hate Resort Fees? Comment on FTC’s Proposed Junk Fee Rule
Do you hate resort fees, hotel “destination fees,” Airbnb “cleaning fees,” and ticket “service fees”? Here’s how to comment on the FTC’s Rule on Unfair or Deceptive Fees. […]
Do you hate resort fees, hotel “destination fees,” Airbnb “cleaning fees,” and ticket “service fees”? Here’s how to comment on the FTC’s Rule on Unfair or Deceptive Fees. […]
Could Alaska Airlines’ Customer Care be more infuriatingly incompetent? […]
Here’s how to avoid Alaska Airlines’ long phone hold time. […]
Here are five of the warning signs a luxury hotel isn’t detail-oriented. […]
Hotel Concierges need to respond promptly, as poor service diminishes the pre-arrival experience and the brand. […]
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